Last updated: 6 October 2026
Viktra Global is a brand whose website is currently operated by Neoto International K.K. (“we”, “us”). We respect the privacy of the people who contact us and handle personal information responsibly and in accordance with applicable legislation, including the Act on the Protection of Personal Information of Japan.
This Privacy Policy explains what information we may process through this website, how we use it and how you can contact us about your personal data.
1. Business operator handling personal information
Neoto International K.K. (Corporate Number 1010001213318)
2F Hamamatsucho Daiya Bldg, 2-2-15 Hamamatsu-cho, Minato-ku, Tokyo 105-0013, Japan
Representative Director: Pablo Sanchez Ballestero
Website: neotointernational.com
Email: info@viktra-global.com
2. Information we may process
We may process personal information when you submit an enquiry, request a quotation, propose a business opportunity or otherwise communicate with us. This may include:
- name;
- company or organisation;
- email address and other contact details;
- region or country, and the commodities you are interested in;
- the content of your message;
- any other information you choose to provide voluntarily.
Certain technical data necessary for the operation, security and maintenance of the website may also be generated.
3. Purposes of use
We may use personal information to:
- respond to enquiries and requests for quotations;
- assess and prepare potential commercial transactions, including counterparty verification (know-your-customer) checks;
- maintain communications relating to a business relationship;
- manage and protect the operation of the website and our systems;
- prevent misuse, fraud, security incidents or unlawful activities;
- comply with applicable legal, regulatory, sanctions or administrative obligations;
- exercise or defend our rights where necessary.
We will not use personal information for other purposes except where permitted by applicable law or with your prior consent.
4. Disclosure and service providers
We do not sell personal information.
We may share information with professional or technology service providers where reasonably necessary to operate our business, for example website hosting, email delivery and website development and maintenance. When third parties process information on our behalf, we seek to ensure it is handled in accordance with applicable legal obligations and protective measures.
We may also disclose information where required by law or a competent authority, or where reasonably necessary to protect our rights or those of third parties.
5. International processing
Our activities are international. Some of our service providers may operate or store information outside Japan, including in the United States and other countries. Where an international transfer is subject to specific legal requirements, we will take the appropriate measures in accordance with applicable regulations.
6. Retention
We retain personal information only for as long as reasonably necessary for the purposes described above, to maintain a business relationship, to address potential liabilities and to comply with legal obligations. When it is no longer needed, we will delete it or otherwise handle it appropriately.
7. Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse, and review them in light of reasonably foreseeable risks. No transmission or storage system can guarantee absolute security.
8. Your rights
Under applicable legislation, you may request disclosure of, and where applicable correction, addition, deletion, cessation of use or cessation of provision to third parties of, your personal information. To make a request or complaint, please write to info@viktra-global.com. We may ask for information reasonably necessary to confirm your identity before responding.
9. Third-party links
This website may contain links to websites operated by third parties. We do not control their privacy practices.
10. Changes
We may update this Privacy Policy. The current version will be published on this page with the date of its last update.